Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: December 17, 2024
Data Security
We use industry-standard encryption and security measures to protect your data
Transparency
We are clear about what data we collect and how we use it
Your Control
You have the right to access, update, or delete your personal information
Compliance
We comply with GDPR, Indian data protection laws, and industry best practices
1. Introduction
Welcome to DL Minds LLP ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dlminds.com and use our services.
By accessing or using our website and services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- • Contact Forms: Name, email address, phone number, company name, and message content
- • Newsletter Subscriptions: Email address and preferences
- • Service Inquiries: Project details, budget information, and business requirements
- • Career Applications: Resume, portfolio, contact details, and professional information
2.2 Information Automatically Collected
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- • Usage Data: Pages viewed, time spent on pages, navigation paths, and referring URLs
- • Device Information: Browser type, operating system, device type, and screen resolution
- • Location Data: Approximate geographic location based on IP address
- • Cookies and Tracking: We use cookies and similar technologies (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect for various business purposes, including:
Service Delivery
- → Respond to your inquiries and provide customer support
- → Deliver our digital marketing, web development, and IT services
- → Process job applications and recruitment activities
Communication
- → Send you updates, newsletters, and marketing communications (with your consent)
- → Notify you about service changes, updates, and important announcements
Analytics and Improvement
- → Analyze website traffic and user behavior to improve our services
- → Conduct market research and develop new features
- → Monitor and analyze usage patterns and trends
Legal Compliance
- → Comply with legal obligations and respond to lawful requests
- → Protect our rights, privacy, safety, or property
4. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- • Encryption: We use SSL/TLS encryption for data transmission and secure storage
- • Database Security: Your data is stored securely in Supabase (PostgreSQL) with row-level security policies
- • Access Controls: We limit access to personal information to authorized personnel only
- • Regular Audits: We conduct regular security assessments and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Third-Party Services
We use the following third-party services that may collect and process your information:
Meta Pixel (Facebook Pixel)
Advertising conversion tracking and optimization
View Meta Privacy Policy →6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Correction
Request correction of inaccurate or incomplete information
Right to Deletion
Request deletion of your personal information (Right to be Forgotten)
Right to Opt-Out
Unsubscribe from marketing communications at any time
Right to Data Portability
Request a copy of your data in a structured, machine-readable format
Right to Object
Object to certain types of processing of your personal information
To exercise your rights, please contact us at privacy@dlminds.com. We will respond to your request within 30 days.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
- • Contact Form Data: Retained for 2 years or until purpose is fulfilled
- • Analytics Data: Retained for 26 months (Google Analytics default)
- • Marketing Data: Until you unsubscribe or request deletion
8. Compliance with Laws
GDPR Compliance (European Union)
If you are located in the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include:
- • Consent: You have given explicit consent for specific purposes
- • Contract: Processing is necessary to fulfill our contractual obligations
- • Legitimate Interests: Processing is necessary for our legitimate business interests
Indian Data Protection Laws
We comply with Indian data protection laws and regulations, including the Information Technology Act, 2000 and associated rules. We are committed to protecting the privacy rights of Indian citizens and residents.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- • Posting the updated Privacy Policy on this page
- • Updating the "Last Updated" date at the top of this policy
- • Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
DL Minds LLP - Privacy Team
Email: privacy@dlminds.com
Phone: +91 82389 12372
Website: https://dlminds.com
Address: India (Multiple Locations)